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Customer Service
- Shipping & Delivery
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All items are shipped standard UPS Ground with a delivery estimate of 3-7 days. If you need expedited shipping or rush delivery, please contact us. Most items are shipped the next business day. If you live in the Portland/Vancouver area, you also have the option to pick up your order at the gallery.
If you live outside the United States or Canada, please contact us to arrange payment and shipping.
Privacy & Security
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Heritage Gallery is committed to protecting your privacy.
This privacy statement discloses what information we gather about you when you visit the HeritageFineArt.com website and describes how we use that information. Our policy is to keep the personal information we receive from our Site completely confidential and used solely for internal purposes. We will not share your personal information with any other parties.
Collection of your Personal Information:
The personal information we collect may include your name, title, company or organization name, e-mail, phone. We may collect certain information about your visit, such as type of browser you use; the date and time you access the site; the pages that you access while at the site and the Internet address of the website from which you linked directly to our site. This information is used to help improve and administer the site.
Use of your Personal Information:
The personal information collected on this site will be used to provide the services you have requested. We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you information about other Heritage Gallery products and services.
Security
Our shopping cart uses 256-bit High Grade Encryption. During the checkout process, the web page is encrypted before being transmitted over the internet. Encryption makes it very difficult for unauthorized people to view information traveling between computers.
- Returns
- We will gladly accept a return for exchange or refund (less shipping of course) within 30 days of the shipping date. We want you to be delighted with your purchase. Please note, returns must be received in saleable condition.
- Payments
- All payments in the online store are currently processed through PayPal. If you would prefer an alternate payment method, please contact us.
